1. PAYMENT
Applications for courses are only accepted with Full Payment of course fees. The course fees must be paid in full before you begin your course.

2. WHAT THE TUITION FEES INCLUDE (Please see page 1)
In addition to page 1 Cavendish School of English provides a final written evaluation if requested , some social activities, student visa assistance, assistance in opening a British bank account. NOT Included unless booked separately.: Travel to school, accommodation, social programme and excursions, external examination fees, personal and health insurance, bank charges on international money transfers.

3. CANCELLATION and REFUNDS
If the cancellation is received more than 30 days before the starting date of the course, we will refund the course fees. Cancellations from 4 weeks before the course commences will incur a cancellation fee of 25% of the course fees. Cancellations from 2 weeks before the course commences will incur a cancellation fee of 50% of the course fees. Cancellations from 1 week before the course commences will incur a cancellation fee of 75% of the course fees. Cancellations on arrival day will incur a cancellation fee of 90% of the course fees. The enrolment fee is non-refundable. Course fees include all costs incurred, ego tuition, accommodation, transfers, entrance fee s, excursions. Students are strongly advised to take out insurance as to avoid loss of fees for non-arrival, or termination in case of illness or family emergencies. Refunds will only be made in the name of the student, regardless of who paid for the course except for group bookings, where refunds will be made to the group agent. Refunds will be made a maximum of 5 weeks after the office has received the necessary documents. If a student from outside the EU is refused 'leave to enter/remain in the UK', the course fees will be refunded to the student if- - before the course start date--he/she can produce the original letter of refusal from British authorities and the receipt from the school. Only a refusal letter and no other document will be valid for a refund. If a student produces the above documents after the course start date, he/she will receive a refund of course fees less the fees for the corresponding number of course weeks that have passed less a 10% administration fee.

4. POSTPONING or 'BRINGING FORWARD' YOUR COURSE
If you want to postpone your course or bring it forward, we must receive notice on or before the date of your course start. Notice received after the course start date will not be valid. No compensation will be given if a student arrives late or does not attend part or all of his/ her course (including any period of holiday taken or illness during the course). Compensation for any serious illnesses will be at the sole discretion of the Director. The Director's decision will be final. Courses can only be postponed or brought forward for a maximum of 6 weeks before or after the original course start date. Courses for which the school has issued a 'formal letter of registration' cannot be postponed or brought forward under any circumstances. Small classes may be cancelled or merged with other classes due to low enrolment. We also reserve the right to change the times and teachers of classes.

5. ABSENCE, ATTENDANCE and DISCIPLINE
Cavendish School of English students are required to attend class punctually and regularly. Cavendish School of English reserves the right to expel students in the. case of flagrant misconduct or consistent non-attendance with no refund of fees. No extensions or refunds will made if a student is absent during the course for whatever reason. Students requiring a record of course attendance must never ask the school to falsify information or to tell a 'white lie'. Students who do not attend class for 2 months (excluding holiday) or whose attendance drops below 80% may be automatically taken out of their class and reported to the immigration office. There is no reduction in the course fees where a course includes public holidays (e.g. Bank Holidays).

6. LANGUAGE LEVEL
If the student, after taking the Cavendish School of English level test, is found to be below the minimum start level for the course, Cavendish School of English reserves the right to place the student in a class with fewer lessons and different syllabus, with no right of financial compensation, to better suit the needs of the student until an appropriate level is reached. This also applies to Exam Preparation courses. If during less busier times only 1 or 2 students attend to a level, group lessons will be exchanged for one-to -one or one-to-two lessons at a rate of 1:2 without further costs for the student.

7. LIABILITY
Cavendish School of English is fully insured with Public Liability Insurance. Students are advised that Cavendish School of English, its employees and its representatives accept no responsibility for personal injury and/or loss of / damage to personal property on the college premises, whether by fire, burglary, theft or otherwise. This condition also applies to public and private places when students are on Cavendish School of English trips / excursions. Cavendish School of English is not responsible for the safekeeping or delivery of any fax, post, email etc sent to students at the Cavendish School of English addresses nor is Cavendish School of English responsible for the safekeeping of exam results or certificates

8. CHANGES TO THE TERMS AND CONDITIONS
Cavendish School of English reserves the right to amend or alter its terms and conditions without providing further notice. In such cases, any newer version automatically replaces a previous version and becomes valid for all courses and students from the date of its implementation. By booking a language course with Cavendish School of English you are accepting these terms and conditions of enrolment.